FAQ's

1. Do you offer free shipping?
Yes, we offer free shipping on all orders within UAE and Saudi Arabia.

2. What is the estimated delivery time?
We deliver orders within 1-4 business days across UAE and KSA.

3. Is Cash on Delivery (COD) available?
Yes, we provide Cash on Delivery (COD) for your convenience.

4. Can I return or exchange an item?
Absolutely! We have a hassle-free return and exchange policy. If you're not satisfied, contact us within 7 days of receiving your order.

5. How can I track my order?
Once your order is shipped, we will send you a tracking number via email, allowing you to monitor your delivery in real-time.

6. What if I receive a damaged product?
If you receive a damaged or defective product, please contact us immediately. We’ll arrange a replacement or refund without any hassle.

7. Do you deliver internationally?
Currently, we only deliver within UAE and Saudi Arabia.

8. How can I contact customer support?
You can reach our friendly support team anytime via email at mysaharastore@gmail.com for assistance or queries.

9. Are the products genuine and high-quality?
Yes! We take pride in offering authentic, high-quality products sourced from trusted suppliers to ensure your satisfaction.

10. Can I modify or cancel my order?
You can modify or cancel your order within 12 hours of placing it. Contact us as soon as possible, and we’ll assist you.